Human errors: Role of cognitive factors and intervention efficacy

Madhavi Latha Maganti, Beena Chintalapuri, Raghu Venkataraman

Abstract


Errors that occur while performing mapping
operations showed that the mean number of errors committed
by thirty participants was 52.90 (SD = 18.55). Participants who
were high on error occurrence (M = .05, SD = .016) made more
number of skill-based performance errors when compared to
participants who were low on error occurrence (M = .03, SD =
.006), F (1, 28) = 31.66, p < .001. Participants who were grouped
as field-dependent perceptual style made more number of skillbased
performance errors while impulsive cognitive style
participants made more number of rule-based performance
errors. These factors were identified as risk factors for
predicting error occurrence. Results also indicated that
intervention facilitated error reduction and helped to improve
performance.


Keywords


Cognitive factors, Mapping errors, Risk factors, Skill-rule-knowledge based performance errors

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