Towards a Technology Enhanced Interaction Framework

Abstract

This paper focuses on the development and validation
of a general interaction framework to help design technology to
support communication between people and improve interactions
between people, technology and objects, particularly in complex
situations. A review of existing interaction frameworks shows
that none of them help technology designers and developers to
consider all of the possible interactions that occur at the same
time and in the same place. The main and sub-components of the
framework are described and explained and examples are given
for each type of interaction. The framework was successfully
validated by three designer experts and three accessibility
experts. The designer experts focused on the main and subcomponents
of the framework while accessibility experts focused
on the accessibility aspects. As a result of the comments from the
experts some changes to the framework components will be
made. Work is now in progress to provide designers with a
method to apply the framework to create technology solutions to
complex communication and interaction problems and situation