Cultural and Intuitive Intelligence of SME’s Leaders

Claus Schreier, Nuntana Udomkit, Luca Macchi

Abstract


SMEs' decision makers inescapable face with a
number of challenges in pursuing their going international
process. For SME’s to be considered a success with the
continuation of global processes the skills and competencies of
the individuals determining the final verdict will ultimately be
the decision makers. The following study examines individuals to
see whether or not cultural intelligence (CQ) and intuitive
intelligence (IUQ) will improve once included in their SME’s
current international process. In 2015 a survey was issued in
Switzerland, of which a total of 75 were returned. The surveys
were then sifted through to make sure that they were completed,
of all the surveys 53 were finished and eligible to be used for the
analysis. Pinpointing the gist of the empirical study it can be
shown that the cultural intelligence profile and the decisions
made by SME’s leaders will end up having a higher – but not
significantly higher – level of these leaders’ intuitive intelligence
(IUC) and a significantly higher level of cultural intelligence
(CQ).


Keywords


cultural intelligence, intuitive intelligence, SME internationalization, decision making, leadership capabilities

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