Developing ISO 9001:2000 System: Applied Study on the Faculty of Computers and Information Technology

Abstract

Applying ISO 9001:2000 in organization by using manual way faced many problems through the implementation process and beyond such as heavy loads of paperwork for management and documentations, unnecessary testing and documentation procedures and the need for a good communications system. This paper develops a web based-system by analyzing the manual system of applying ISO 9001:2000 in Faculty of Computers and Information Technology in King Abdulaziz University. The developed software facilitate applying ISO 9001:2000 in the organization by supporting all the basic processes, and it avoids the difficulties encountered in the manual way and provides more control in the documentation processes.