The ICT Induced Business Reconfiguration from Evolution to Revolution (A Case Study of Public Sector Banks in Sri Lanka)

Abstract

This paper explores the recent revolutionary levels of
Business Reconfiguration in the Public Sector Banks in Sri
Lanka through a Case Study exploratory analysis. This study has
compared the five levels of Business Reconfiguration introduced
by Venkatraman (1991) with the Sri Lankan Public Sector
Banks. Findings show that rather than evolutionary levels, these
banks have achieved the revolutionary levels of business
Reconfiguration within a short period of time and it is believed
that they will achieve the optimum capability of level five in near
future.