Decision Support for Selection of Cloud Service Providers

Abstract

Clear and consistent assessment of the various
capabilities of cloud service providers (CSPs) will become an
essential factor in deciding on which CSPs to use in the future,
particularly as cloud service provision expands futher into more
sensitive and regulated areas. This paper describes an approach
that is useful in this regard. Specifically, we describe a mechanism
in which context is gathered relating to CSPs; this is inputted to a
rule-based system and decisions are output about the suitability
of each CSP, including an analysis of privacy and security risk
and recommended stipulations to be taken into account when
negotiating contracts and SLAs.